Here at Couplez we are so sure of the quality of our fine jewelry and the quality of our workmanship that we offer you an unlimited, lifetime, no questions asked, return policy!
We do this because each and every one of our customers is our most important customer. Each piece of finely designed and crafted jewelry that leaves our store is the result of long hours of craftsmanship and loving care. We carefully examine each and every piece before we ship it to ensure its total commitment to our high standards and to be sure that you are getting the very best value for your money.
Our confidence in our jewelry allows us to make this unprecedented guarantee – that we will repair any piece of Couplez jewelry purchased from us absolutely free of charge for its entire life (Obviously, if a stone has been lost then there may be some charge).
Over time and use, a setting may loosen, a stone may wobble, the chain may break… These are the results of years of usage that before, you would have had to pay a jeweler a lot of money to fix. No more – because we’ll repair your Couplez jewelry for free!
To find out more about our Return and Repair policy – please contact us.
Please note that Couplez cannot be responsible for damaged or lost packages.