Money Back Guarantee
30 day, no questions asked, money back guarantee
So sure are we that you’ll love your new jewelry that here at Couplez we offer you an unprecedented 30 day, no questions asked, money back guarantee.If, for any reason whatsoever you are not completely satisfied with your brand new diamond ring, pendant, earrings or any of our magnificent jewelry, just return it to us within 30 days and in its original packaging and we’ll refund you 100% or your purchase price – guaranteed!
Here’s what to do:
- Contact us by phone or email and we’ll issue you Return Merchandise (RMA) number.
- Package the jewelry securely and include the RMA number, your original order number and repayment instructions.
- Send the package to us with the RMA number clearly marked on the outside.Do not write on the package what it contains! We recommend insuring the item for its full value as we cannot be responsible for packages lost or damaged in transit.
- Once we get the package, we’ll inspect the piece and get your refund off to you ASAP.